Frequently Asked Questions
The child must reach the required minimum age within one month of the course start date and must also not exceed the maximum allowed age. However, it is possible to enroll in the program throughout the year if there is available capacity, meaning immediately after reaching the required age. If this condition is not met or incorrect registration details are provided, we reserve the right to cancel the child’s participation in the course. This condition is established based on our experience and to ensure maximum training benefits for all participating children, so we thank you for your understanding and compliance.
Unfortunately, it is not possible to reserve a spot in advance; registration is only available after the official opening.
Due to the limited capacity of the program, participation in the program is only possible after prior registration (via the registration form on our website), which also includes payment. However, we guarantee a refund if you decide not to continue after the first session for any reason. This initial lesson serves as a trial and parents are allowed to be present at the first session.
The price varies depending on the program and the time of enrollment. If you register after the course has started, the price will be proportionally reduced based on the number of remaining lessons. You can join the program at any time during the year. The listed prices are for a semester (14 sessions).
- Baby (2,5-4 years) - €165
- Junior (4-6 years) - €159
- Sportmix (6-9 years) - €159
- Active (8-11 years) - €159
We are a Non-Formal Education Provider, and parents can claim a tax rebate of up to EUR 300 per child each year for activities. We handle everything for you—no forms needed. Every spring, we submit payment details for the previous year to SportMalta for verification and forwarding to the Tax Department. The rebate is always processed by September. Please ensure your registration details are correct to avoid any delays or issues.
For proper accounting records, the payment must be made through the payment gateway, and it is not possible to send the payment via bank transfer to our account. If you are having trouble making the payment through the payment gateway, try using a different web browser, computer, or mobile phone. Alternatively, you can try using a different payment card.
Please check your email inbox, including the folders for bulk mail or spam, as our emails sometimes end up there by mistake. If you still can't find the confirmation, please write to us at support@gymnathlon.com.mt, and we will send you a new one.
The condition for a 100% refund of the course fee is submitting a request within three days (72 hours) after the first session following your enrollment in the program. In other cases (if the request is submitted later), the cancellation will be processed according to the applicable cancellation policy.
Please fill out the form at https://gymnathlon.com.mt/form. If you meet the conditions for a refund, the amount will be transferred back to the account from which the fee was paid. The refund amount depends on the number of lessons that have taken place since the child's enrollment in the program, regardless of whether they attended those sessions or not.
If the child is absent due to a common seasonal illness, such as viruses, sore throat, etc., we do not provide financial compensation. For longer-term absences due to more serious illness, injury, surgery, etc., we evaluate each case individually based on a request sent to support@gymnathlon.com.mt, and in such cases, compensation may be possible.
Unfortunately, we do not offer make-up sessions for missed classes due to organizational reasons.
Yes, it is possible if there is available capacity in your preferred program. If you wish to make a change, please contact our customer care on support@gymnathlon.com.mt.
All courses have 28 sessions and are divided into the first and second semesters, each with 14 sessions. The duration of the program depends on public holidays, vacations, and any other days off announced by the school—sessions do not take place on these days, and the program duration is extended accordingly to maintain the total of 28 sessions. All programs begin in October and, considering the above, end in May or June.
Both semesters consist of 14 lessons and follow one another without a break. The start of the second semester is determined by the end of the first semester, which length depends on the number of days when sessions do not take place (see the previous question).
No special clothing or equipment is required for the session. Comfortable sportswear, sturdy sports shoes suitable for the gym, and a water bottle are all that is needed.
In the interest of maximizing the children's concentration during sessions, we do not allow parents to be present (except for the Baby program, where parental presence is required). Parents are only permitted for the first session of the program, which serves as a trial session, and in special cases, by prior arrangement with the head coach. If you are joining the program during its duration or in the second semester, the possibility of attending your introductory session depends on the rules and policies of the specific school/sports facility, so please confirm this with your head coach in advance if you're interested.
Yes, if your child attends the school where the program is held. In that case, the head coch will pick up the child from after-school care before the session and either return them to after-school care afterward or hand them directly to the parents. It all depends on the arrangement with the specific school, and in any case you must confirm this arrangement with the head coach in advance.
For organizational matters related to the training, please contact your head coach directly or send an email to support@gymnathlon.com.mt.
Unfortunately, it is not possible to participate in the course with another child. This sports program captures joint exercises between parents and children, where the parent's attention is an important part throughout the lesson. Any other child would distract you and disrupt the flow of the course.